Help
How can we help?
Short answers to the questions people ask most. Still stuck? Write to us and a person will answer within two business days.
Allow Screen Recording
Why DejaVu needs Screen Recording, how to allow it, and what to do when macOS asks again.
Read text more exactly with Accessibility
The direct edition can read text straight from windows with the Accessibility permission. Here’s how to allow it.
Keep an app or a site out of your memory
Add any app, website or window to Never recorded, and pause or forget in one click.
Set up the browser extension
Add the exact text of the web pages you read to your memory, in Safari or a Chrome-based browser.
Export or archive your memory
Export text, pictures and video to any drive, or archive older memories to an external disk.
Activate DejaVu Pro
Activate Pro with the licence key from your purchase email, or get your key again.
Uninstall DejaVu completely
Delete your memory and remove DejaVu from your Mac, leaving nothing behind.